Refund policy

30-Day Return Window

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

How To Start A Return

Contact us at yixuanjianghao@gmail.com to start a return. If your return is accepted, we will send you instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages And Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions

Certain types of items cannot be returned, including perishable goods, custom products, personal care goods, hazardous materials, flammable liquids or gases, and gift cards. Sale items and gift cards are non-refundable.

Refunds

We will notify you once we have received and inspected your return. If approved, you will be refunded on your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund.